Return & Refund Policy

1 Return Eligibility

• Customers can request a return within 7 days of delivery.
• The product must be unused, unwashed, and in original condition.
• All original tags, packaging, and invoices must be intact.

2 Non-Returnable Items

• Products that have been used, worn, or washed.
• Items damaged due to customer handling.
• Customized or altered products.

3 Return Request Process

To initiate a return, contact us via email or WhatsApp with order details. Once approved, we will arrange a pickup or guide you to ship the product back.

4 Refund Process

After quality check, refunds will be processed within 5–7 business days to the original payment method.

5 COD Orders

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

6 Shipping Charges

Free return shipping for defective or incorrect products. For all other reasons, return shipping charges are borne by the customer.

7 Damaged Product

Report damaged or incorrect products within 24–48 hours of delivery with clear photos or videos for verification.

8 Exchange Policy

Exchanges are subject to product availability. Price differences will be adjusted accordingly.